MANUFACTURER'S WARRANTIES

We are an official UK dealer, as such all items are 100% authentic and arrive with the manufacturer's UK warranty, packaging and any applicable documentation (Unless the brand has gone digital). We hold official accounts with all the manufacturer's available on our website, if you have any doubts about any online retailer, the best thing to do is contact the manufacturer directly who will be able to tell you if the company you are looking to purchase from is an official UK stockist.

* Indicates if you register your new watch with the applicable brand, they will extend the warranty for another year.

Its important to read the warranty booklet that arrives with your item fully, the warranties can vary considerably between manufacturer's. Generally manufacturer's warranties cover you against manufacturing defects, not general wear and tear or accidents resulting in broken straps, glass or missing crystals/stones. The warranty booklet also offers helpful information for general use, servicing periods and cleaning tips.

IMPORTANT - SENDING ITEMS BACK UNDER WARRANTY THROUGH FRANCIS & GAYE JEWELLERS

If after 6 months from purchase you require your item sending back to the manufacturer under warranty, but choose to send it back to us (Francis & Gaye Jewellers) to deal with it on your behalf, we will charge a nominal fee of £16.00 which will cover the next day, insured and tracked postage from ourselves to the manufacturer and the return of your item from the manufacturer back to yourself.