Cookie Policy
We use necessary cookies to make our site work. These cookies are set automatically. When you consent to it, we also use other cookies to improve the way our site works, measure how it is used and provide relevant advertising to you.
This policy details how our site works and how we put you in control of managing cookies. It also outlines what cookies are used and why, as well as other information that may be useful to you.
What Are Cookies?
Cookies are small text files set on a site to help operate and support its functionality. They collect and store certain information about the way a site is used, and can help a site integrate with other third party sites. Pixels and tags are similar technologies. For convenience, we refer to all of these as cookies.
Cookies can be set by us or, in some cases, by external third party services who we allow to run on our site, which may include analytics. Cookies set by us are referred to as 'first party cookies', whereas cookies set by external third party services allowed to run on our site are referred to as 'third party cookies'.
We may also refer to 'session cookies', which expire at the end of a user's browsing session (usually when a user exits their browser), and 'persistent cookies', which are stored on your device for a longer period and in between sessions.
If you are based in the UK, there is lots of useful information about cookies on the Information Commissioner's website.
Why are Cookies Used on This Site?
Our site uses cookies to enable certain functionality, such as security and accessibility. These cookies are necessary and set by default. You can disable these cookies by changing your browser settings, but doing so may mean that our site does not work properly.
When you consent to it, our site also uses the following cookies for the following reasons:
Preference & Functional Cookies - to allow our site to remember you when you return, as well as what choices you previously made, such as what currency you selected or your choice of language;
Performance & Statistics Cookies (sometimes called analytical cookies) - to recognise and count the number of visitors on our site, and to collect other information about how you use our site, such as what pages you previously visited and what links you previously clicked on. These are sometimes third-party cookies; and
Marketing & Advertising Cookies (sometimes called targeting cookies) - to collect information about your online activity to help advertisers deliver, for example, more relevant information to you. We may also share this information with third parties for this purpose.
Further information about the cookies we use, as well as the purposes for which we use them, is set out in the table below.
Telling us About Your Cookie Settings
You can change your cookies settings at any time by using the cookies consent mechanism. The cookies consent mechanism remembers your preferences from your first visit to our site.
You can accept all cookies by clicking 'Accept' or reject all cookies (except necessary cookies) by clicking 'Decline'. Alternatively, you can click the available options to 'Accept' or 'Decline' to indicate your preference for each cookie category by clicking 'Manage Preferences' and then selecting 'Save my choices'. You may need to refresh our site in order for your preferences to take effect.
Our site will only use necessary cookies without your permission – we need your permission to set all other cookies. The cookie consent mechanism does not affect the way that necessary cookies are used. As we set out above, if you would prefer necessary cookies not to be set, you can change your browser settings, but this may mean that our site no longer works properly.
Necessary Cookies
These cookies are essential for the proper operation of our website. They enable core functionality, including access to secure areas and the services available through the site.
| Name | Description | Duration |
|---|---|---|
_shopify_essential |
Contains essential information for the correct functionality of a store such as session and checkout information and anti-tampering data. |
1 Year |
_shopify_test |
Used to check cookie capabilities on the client. |
1 Minute |
_tracking_consent |
Used to store a user's preferences if a merchant has set up privacy rules in the visitor's region. |
1 Year |
cart |
Contains information related to the user's cart. |
2 Weeks |
cart_currency |
Used after a checkout is completed to initialize a new empty cart with the same currency as the one just used. |
2 Weeks |
discount_code |
Stores a discount code (received from an online store visit with a URL parameter) in order to the next checkout. |
Session |
localization |
Used to localize the cart to the correct country. |
2 Weeks |
login_with_shop_finalize |
Used to facilitate login with Shop. |
5 Minutes |
shopify_pay |
Used to log in a buyer into Shop Pay when they come back to checkout on the same store. |
1 Year |
storefront_digest |
Stores a digest of the store front password, allowing merchants to preview their store front while it's password protected. |
1 Year |
_cf_bm |
Cloudflare places the cookie on end-user devices that access customer sites protected by Bot Management or Bot Fight Mode (feefo.com). Service Privacy Policy. |
30 Minutes |
sid |
Used by Google to digitally sign and encrypt records of a user's Google account ID and most recent sign-in time. This session cookie expires when a user exits the browser. |
Session |
_paypal_storage_ |
This cookie is used by PayPal to store account details. Service Policy Page. |
Persistent |
ASPSESSIONID* |
Maintains secure user session states across page requests during the finance application process. |
Session |
v12_portal* |
Identifies the retailer account and ensures data securely routes to the correct V12 application server. |
Session |
Reporting & Analytics Cookies
These cookies help us understand how visitors use our website by collecting anonymous information about page visits, user interactions, and site performance. This data allows us to analyse trends and improve the functionality and user experience of our website.
| Name | Description | Duration |
|---|---|---|
_landing_page |
Capture the landing page of visitor when they come from other sites. |
2 Weeks |
_orig_referrer |
Allows merchant to identify where people are visiting them from. |
2 Weeks |
_shopify_analytics |
Contains analytics data for buyer surfaces such as the storefront or checkout. |
1 Year |
_shopify_s |
Used to identify a given browser session/shop combination. Duration is 30 minute rolling expiry of last use. |
30 Minutes |
_shopify_y |
Shopify analytics. |
1 Year |
shop_analytics |
Contains the required buyer information for analytics in Shop. |
1 Year |
_ga |
We use Google Analytics to help measure how users interact with our websites. Service Privacy Policy. |
1 Year |
_ga_# |
Used to distinguish individual users by means of designation of a randomly generated number as client identifier, which allows calculation of visits and sessions. Service Privacy Policy. |
1 Year |
Marketing Cookies
These cookies are used to deliver relevant advertising and measure the effectiveness of marketing campaigns. They may track your browsing activity across websites to show personalised adverts based on your interests.
| Name | Description |
|---|---|
_fbp |
We use Facebook Pixel to help measure how users interact with our websites. Service Privacy Policy. |
Facebook Custom Audiences |
We use Facebook Custom Audiences to deliver targeted advertisements to individuals who visit our websites. Service Privacy Policy. |
We use Google Ads to deliver targeted advertisements to individuals who visit our websites. Service Privacy Policy. | |
We use Instagram to deliver targeted advertisements to individuals who visit our websites. Service Privacy Policy. | |
YouTube |
We use YouTube to deliver targeted advertisements to individuals who visit our websites. Service Privacy Policy. |
MUID |
We use Microsoft Ads to deliver targeted advertisements to individuals who visit our websites. Service Privacy Policy. |
MR |
This cookie is used by Microsoft to reset or refresh the MUID cookie. Service Privacy Policy. |
How to Control Cookies by Browser
Cookie settings are controlled through your web browser, and the steps for managing or disabling cookies differ between browsers. For further information, please consult your browser's help or support documentation.
Chrome
Edge
Internet Explorer
Firefox
Opera
Safari
Many advertising networks also provide the option to opt out of personalised or targeted advertising. To learn more about these options or to manage your preferences, please visit:
European Interactive Digital Advertising Alliance
Digital Advertising Alliance
